Emergency Response – We’re Ready When You Need Us Most

Disasters don’t wait — and neither do we. At Hero Restoration, our 24/7 Emergency Response Team is always on call to help you take immediate action when your property is threatened by unexpected damage.

Whether it's the middle of the night, a weekend, or a holiday, our trained professionals arrive quickly to minimize damage, secure your property, and begin the restoration process right away.

If your home or business is experiencing any of the following, you need immediate help:

• Burst Pipes or Major Water Leaks
   
• Flooded Basement or Crawl Space
   
• Fire or Smoke Damage
   
• Storm Damage (Roof Collapse, Tree Fall, etc.)
   
• Sewage Backup
   
• Mold Growth After Water Damage
   
• Structural Damage from Accidents or Weather
   
• Ceiling Collapse or Unsafe Conditions
   

When disaster strikes, here’s what you should do right away:

✅ 1. Ensure Safety First

If the situation is dangerous (fire, structural instability, gas leak, etc.), evacuate the area immediately and call 911 if needed.

✅ 2. Shut Off Utilities if Safe

Turn off the water, electricity, or gas supply if it's safe to do so. This can help prevent further damage.

✅ 3. Contact Hero Restoration Immediately

📞 Call Our 24/7 Emergency Line: (410-995-HERO)
🌐 Or visit: www.hero-restoration.com to request emergency service.

✅ 4. Avoid Further Damage

Do not attempt major cleanup or repairs on your own — it could be dangerous and may affect your insurance claim. Let the professionals handle it.

What to Expect from Hero’s Emergency Response

• Rapid Response – We typically arrive within an hour for local calls.
   
• Certified Technicians – IICRC-trained experts ready to assess and act immediately.
   
• Damage Control – We secure your property, stop the spread of damage, and start mitigation.
   
• Clear Communication – We walk you through the process and assist with your insurance claim.
   
• One Call Does It All – From emergency cleanup to full rebuild, we handle everything in-house.
   

Don’t wait until the damage gets worse. Our emergency restoration services in Maryland are available 24/7 — because your safety and peace of mind are our top priority.

📞 Call Now for Immediate Help